Professional Certified Service

LLC “Donau Lab Ukraine” offers comprehensive pre- and post-sales support for our clients. We provide:

• scheduled maintenance service;
• current and urgent repairs;
• warranty services on behalf of manufacturers;
• staff training;
• consultative support in selecting equipment configurations and spare parts;
• laboratory and production automation system design;
• commissioning services.

Advantages of Professional Service:

Uninterrupted Long-Term Operation

Regular and timely maintenance by trained service engineers ensures the uninterrupted operation of your equipment, delivering maximum productivity and extended service life.

Accuracy and Reliability of Results

Regular inspections, calibrations, and adjustments give you confidence in the accuracy and reliability of your results.

Equipment and Personnel Qualification

Our service department conducts Installation and Operational Qualification (IQ/OQ) of equipment, ensuring compliance with regulatory requirements at the time of installation and commissioning. We also train and qualify the personnel who will operate the equipment. Upon completion of the work, you will receive the corresponding protocols and certificates.

Quality Assurance of Our Services:

Use of Certified Test Equipment

All service engineers use only certified testing tools for qualification, maintenance, and adjustment of your equipment. This guarantees accurate tuning and calibration.

Our Qualification

Our personnel regularly attend training at manufacturers’ facilities to maintain high qualifications and stay up to date with new instruments and equipment. Their qualifications are confirmed by certificates issued upon completion of these trainings.